The Nail Prep Mistakes Costing You Clients (And How to Fix Them)
If you’ve ever had clients complain about lifting, chipping, or their extensions not lasting more than a week, the problem likely isn’t your tips or gel—it’s your prep.
Great nails start before the tip is ever applied. Nail prep is the foundation of every long-lasting gel extension set. Miss a step, and you risk poor adhesion, premature lifting, or frustrated clients who won’t return.
Common Prep Mistakes:
1. Skipping Cuticle Work
Dead cuticle tissue acts like a barrier. If left behind, it prevents the products from fully bonding to the nail plate. Use Dragon Bits Dynasty cuticle bits to gently remove it without damaging the natural nail.
2. Not Removing the Natural Shine
Leaving the surface shiny may seem harmless, but it stops dehydrators and primers from penetrating effectively. Use a fine-grit sanding band to gently buff the nail until matte.
3. Using the Wrong Primer
Some primers are too harsh and can actually damage the nail bed over time. Our acid-free primer is designed to work with gel products without compromising nail health.
4. Skipping Dehydrator or Prep Solution
Never skip this step. Our Step Zero solution ensures a clean, balanced surface for better gel bonding. It removes oils, balances pH, and eliminates any moisture left behind.
Build a Solid Prep Routine
Using the right products in the right order makes all the difference. Our Nail Essentials Collection includes:
- Step Zero: pH balancer and dehydrator
- Primer: Acid-free, bond-enhancing
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Brush-On Gel: Acts as a strong, flexible foundation for tips
Follow this with TiaraX Tips, which are pre-etched and require minimal filing for maximum efficiency.
Bonus Tips:
- Always cure each layer thoroughly under an LED/UV lamp
- Avoid over-filing the natural nail—less is more
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Use lint-free wipes and 90%+ alcohol to remove dust and oils
Client Education Matters Too
Even the best prep won’t last if the client picks, soaks, or peels. Educate them on:
- Daily cuticle oil use
- Avoiding harsh chemicals
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Wearing gloves during cleaning
Conclusion
Prepping the nail is a non-negotiable step in creating long-lasting, flawless sets. Small mistakes in prep can cost you repeat clients and referrals. But when you use the right tools and techniques, your retention rates soar—and so does your reputation.