We accept returns and exchanges within 14 days of delivery. Items must be unopened, unused, and in their original packaging with all tags and seals attached. Refunds are issued to the original payment method, excluding shipping costs.

Final Sale: Discounted items are not eligible for return or exchange.

Damaged or Defective Items: Please contact us within 7 days of delivery with photos, and we’ll be happy to assist with a replacement or refund.

Please ensure your shipping address is correct before placing an order, as we cannot be responsible for lost packages due to incorrect addresses.

For any questions, email us at theimperialroom@gmail.com.